Rosalind Wright Picard
(born May 17, 1962) is Professor of Media
Arts and Sciences at MIT, director and also
the founder of the Affective Computing Research Group at the MIT Media Lab, co-director of the Things That Think Consortium, and co-founder of Affectiva. In 2005, she was named a
Fellow of the Institute of Electrical and Electronics Engineers.
Picard is credited with starting the branch of computer science
known as affective computing with the
publication of Affective Computing. This book described the
importance of emotion in intelligence, the vital role human emotion
communication has to relationships between people, and the possible effects of
emotion recognition by robots and wearable computers. Her work in this
field has led to an expansion into autism research and developing
devices that could help humans recognize nuances in human emotions.
Affective
Computing
While working in the field of affective computing,
Picard published Affective Computing. MIT's press release for Picard's
textbook states, "According to Rosalind Picard, if we want computers to be genuinely
intelligent and to interact naturally with us, we must give computers the
ability to recognize, understand, even to have and express emotions."
Picard explains the need to monitor emotional cues
and how this is present with humans when she states:
"Whatever his strategy, the good teacher detects important affective
cues from the student and responds differently because of them. For example,
the teacher might leave subtle hints or clues for the student to discover,
thereby preserving the learner's sense of self-propelled discovery. Whether the
subject matter involves deliberate emotional expression as is the case with
music, or is a "non-emotional" topic such as science, the teacher
that attends to a student's interest, pleasure, and distress is perceived as
more effective than the teacher that proceeds callously. The best teachers know
that frustration usually precedes quitting, and know how to redirect or
motivate the pupil at such times. They get to know their student, including how
much distress that student can withstand before learning breaks down."
But such emotional
cues are not part of robotic intelligence.
In order to
portray how such a recognition would alter interactions with robots, Picard
gave an example situation:
Imagine your robot entering the kitchen as you prepare breakfast for
guests. The robot looks happy to see you and greets you with a cheery
"Good morning." You mumble something it does not understand. It
notices your face, vocal tone, smoke above the stove, and your slamming of a
pot into the sink, and infers that you do not appear to be having a good
morning. Immediately, it adjusts its internal state to "subdued,"
which has the effect of lowering its vocal pitch and amplitude settings,
eliminating cheery behavioral displays, and suppressing unnecessary
conversation. Suppose you exclaim, "Ow!!" yanking your hand from the
hot stove, rushing to run your fingers under cold water, adding "I can't
believe I ruined the sauce." While the robot's speech recognition may not
have high confidence that it accurately recognized all of your words, its
assessment of your affect and actions indicates a high probability that you are
upset and maybe hurt.
In such a situation,
it is necessary for the robots to understand the emotional aspects of humans in
order to better serve their intended purpose.
Her work has
influenced many fields beyond computer science, ranging from video
games to law. One critic, Aaron Sloman, described the book as
having a "bold vision" that will inspire some and irritate
others. Other critics emphasize the importance behind the work as it
establishes an important framework for the field as a whole. Picard
responded to Sloman's review by saying, "I don’t think the review captures
the flavor of the book. However, he does raise interesting points, as well as
potential misunderstandings, both of which I am grateful for the opportunity to
comment on."
In 2009, Picard
co-founded Affectiva, along with Rana el Kaliouby, Ph.D., and became
the company's chief scientist for the next four years. The company was based on
technologies the two began developing at the Affective Computing Research Group
within the MIT Media Lab. In April 2014, Picard co-founded
Empatica, Inc, a business creating wearable sensors and
analytic's to help people understand and communicate physiological changes
involved in emotion. Her team showed that physiological changes in the emotion
system could help identify seizures that might be life-threatening.
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